[Penguicon-Concom] Re: concom Digest, Vol 25, Issue 11

[Brendan Durrett]

>From: Rob Landley <rob at landley.net>
>
>I forgot about turnaround time on the rooms, although if most of the rooms
>aren't turning that day you'd think they can concentrate their staff.

They could ask someone to come in, but I highly expect there will be zero 
people checking out on Saturday.

>But I'm not quite as deeply motivated to argue a hypothetical with you.  
>The
>hotel is pulling statistical shenanegans which we asked them not to do.  We
>believe this will cause problems, the hotel doesn't seem to think so.  When
>problems arise, we can deal with them.
>
> > This is my argument for why we shouldn't help them for weekend 
>reservations,
> > other than doing what we have already done.  The Saturday only people 
>will
> > not get a room.  Period.
>
>If Jackie reserved one and the hotel tries to bump her, I'm going to be
>personally down there arguing with them.  And I'll happily make them sweat
>blood, and maybe pull in Cathy to stand around and just be a lawyer for a 
>few
>minutes.  I don't care what Penguicon's official position on this is.

If there are no rooms available, literally zero, then it matters not.  But 
you're welcome to do whatever you like.

> > And there is a point in worrying about it now, because this is the time 
>when
> > it's easier to do something... before everyone has checked into their 
>room
> > and complained about how they have the wrong room or they don't have a 
>room.
>
>Are you suggesting we can do something useful about it?  Can we can get, in
>writing, that everybody who reserved a room in the penguion room block and
>confirmed their reservation will actually get a room at the con hotel if 
>they
>show up?

Yes.  But not in the way you expect.  And no, I'm not going to go explaining 
myself to you.  John has been copied on all the emails with the hotel, and 
he stands behind everything I've done.  Of course we cannot get that in 
writing.

>If we can't do anything yet, then there actually isn't muh point in 
>worrying
>about it yet.  Let the hotel know that bumping is not an acceptable 
>solution
>with this crowd, and that we have a waiting list for rooms (this is in
>addition to the overflow hotel) but that people who have made a reservation
>expect to actually _get_ rooms.
>
>It's the hotel's job to be scrambling here.  Not ours.  If they're not, 
>then
>pressure is being applied the wrong way.

They are scrambling.  Which is why I want to help.  I'm not suggesting we go 
out of our way, but there are things we can do that don't hurt us in any 
way, and help alleviate the number of overbookings.

> > Well, they're gonna be bumped.  Because that's what the hotel is going 
>to
> > do.  Not my decision.
>
>You're right, it's not your decision.  I'm glad of this.
>
>And you've seen how I am about projects, when I get the bit between my 
>teeth.
>(The cheese _did_ get to the con.)  I invited my brother to my wedding.
>Whether the wedding's in the hotel itself or at a restaurant next door is
>immaterial.  If the hotel can't handle its obligations and it impacts me
>directly like this, it becomes a project. :) <- showing teeth.
>
>Rob

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