[Penguicon-Concom] Hotel Rooms - NOT PUBLIC KNOWLEDGE, PLEASE.

[Steve Gutterman]

I can't agree with Ron too strongly.  I also offer the advice that the
con should stay *out* of the overbooking problem.  It IS the hotel's
problem, and it's one they are used to.  Let them handle it, if the
con gets involved, then the hotel will try to split the blame and
shovel off the responsibility.  Even any guests that may suffer from
the overbooking will know that it was the hotel's issue, not the
convention's.  Don't do anything that will take any pressure off the
hotel to handle this as well as possible.

Insist that the hotel keep the convention fully informed of everything
that they are doing, and plan to do, to make it up to any guests that
lose out on a room.  Don't be shy about thumping on the hotel to make
good.  But please *don't* have the convention contact the people that
are potentially overbooked, and especially don't have the convention
make any decisions about who should lose a reservation!

Steve Gutterman

On 4/11/07, Ron Blanchett <rrcb21 at yahoo.com> wrote:
>
> I would insist (if I had the authority to) that we stay way out of this.
> It is the hotels problem and they should be left to deal with this on their own.
> We should not be involved in any way, shape, or form.
> That includes giving away rooms that the hotel is giving us for free.
> Getting involved creates (for the people that get bumped) the look of culpability on our part.
>
> If the hotel contacted us about it then that means they are looking
> to pass some of the blame off on someone else. And they may also
> try to not look for other room for those that get bumped if we get to involved
> in this mess. Trust me on this last part I used to work for a hotel and they
> tried to pass the buck on over bookings to whom ever they could to keep
> from having to find room for those that got bumped.
>
> -Ron
>
>
> ----- Original Message ----
> From: Brendan Durrett <dudely427 at hotmail.com>
> To: concom at penguicon.org
> Sent: Tuesday, April 10, 2007 11:23:26 PM
> Subject: [Penguicon-Concom] Hotel Rooms - NOT PUBLIC KNOWLEDGE, PLEASE.
>
> So, Hilton Corporate decides that their hotels should overbook by about 10%.
>  It turns out that we're overbooked for 8 rooms on Friday and 11 on
> Saturday.  So if any of you are sharing rooms, or would be willing to share
> rooms and cancel one of their reservations, PLEASE let me know.  We're going
> to start booting people in a few days.  I'm not sure what is going to be
> offered to these people, but they're going to be doing something.
>
> I'd like to keep this here, so the whole world doesn't think we're a bunch
> of idiots, since the hotel is clearly at fault for this.
>
> Just one more reason we should pick a decent hotel... like, you know, the
> Troy Marriott. :)
>
> Thanks!
> -Brendan
>
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"Remember, [in politics] your only hope comes from convincing the
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